Currently the SWRCC employs 35 full-time personnel and operates continuously 24/7, year round.
Staff consists of:
- Managing Director
- Assistant Director, Operations
- Assistant Director, Information Technology
- Administrative Assistant III
- Training Supervisor
- 4 Shift Supervisors
- Quality Assurance Coordinator
- Systems Administrator
- 24 Emergency Dispatchers/Call Takers
Read Bios Below
SWRCC CURRENT ORG CHART
Employee Bios
Management
Tamara Bell, Managing Director
Center Manager Certification Program (CMCP)
Registered Public-Safety Leader (RPL)
Certified Public-Safety Executive (CPE)
Started her 911 career in 1999
Kimberle Woods, Assistant Director
Started her 911 career in 2005
Elias Jalkh, Assistant Director of Information Technology
Started his 911 career in 2017
Kenneth Chik, Systems Administrator
Started his 911 career in 2017
Twana Burrow, Administrative Assistant III
Started her 911 career in 2005
Jennifer Wherley, Training Supervisor
Started her 911 career in 2005
Shelley Ehlert, Dispatch Supervisor
Started her 911 career in 2001
Jose Diaz, Dispatch Supervisor
Started his 911 career in 2017
Jacob Walker, Dispatch Supervisor
Started his 911 career in 2017
Kennetra Dixon, Dispatch Supervisor
Started her 911 career in 2021