Currently the SWRCC employs 35 full-time personnel and operates continuously 24/7, year round.

Staff consists of:

  • Managing Director
  • Assistant Director, Operations
  • Assistant Director, Information Technology
  • Administrative Assistant III
  • Training Supervisor
  • 4 Shift Supervisors
  • Quality Assurance Coordinator
  • Systems Administrator
  • 24 Emergency Dispatchers/Call Takers

Read Bios Below

SWRCC CURRENT ORG CHART

Employee Bios

Management

Tamara Bell, Managing Director

Center Manager Certification Program (CMCP)

Registered Public-Safety Leader (RPL)

Certified Public-Safety Executive (CPE)

Started her 911 career in 1999

Jennifer Garner, CMCP, RPL

Assistant Director

Started her 911 career in 2008.

Elias Jalkh, Assistant Director of Information Technology

Started his 911 career in 2017

Kenneth Chik, Systems Administrator

Started his 911 career in 2017

Twana Burrow, Administrative Assistant

Started her 911 career in 2005

Kimberle Woods, Dispatch Supervisor

Started her 911 career in 2005

Jennifer Wherley, Training Supervisor

Started her 911 career in 2005

Bradley Cox, Dispatch Supervisor

Started his 911 career in 1998

Shelley Ehlert, Dispatch Supervisor

Started her 911 career in 2001

Jose Diaz, Dispatch Supervisor

Started his 911 career in 2017