Currently the SWRCC employs 35 full-time personnel and operates continuously 24/7, year round.

Staff consists of:

  • Managing Director
  • Assistant Director, Operations
  • Assistant Director, Information Technology
  • Administrative Assistant III
  • Training Supervisor
  • 4 Shift Supervisors
  • Quality Assurance Coordinator
  • Systems Administrator
  • 24 Emergency Dispatchers/Call Takers

Read Bios Below

SWRCC CURRENT ORG CHART

Employee Bios

Management

Jennifer Garner, CMCP, RPL

Assistant Director

Started her 911 career in 2008.

Tamara Bell, Managing Director

Center Manager Certification Program (CMCP)

Registered Public-Safety Leader (RPL)

Started her 911 career in 1999

Elias Jalkh, Assistant Director of Information Technology

Started his 911 career in 2017

Kenneth Chik, Systems Administrator

Started his 911 career in 2017

Twana Burrow, Administrative Assistant

Started her 911 career in 2005

Kimberle Woods, Dispatch Supervisor

Started her 911 career in 2005

Jennifer Wherley, Dispatch Supervisor

Started her 911 career in 2005

Bradley Cox, Dispatch Supervisor

Started his 911 career in 1998

Shelley Ehlert, Dispatch Supervisor

Started her 911 career in 2001

Nivardo Meraz, Training Supervisor

Started his 911 career in 2009

Dispatchers & Other Staff

Devin Husted

Started her 911 career in 2017.

Yvonne Thompson

Started her 911 career in 2005.

Stacy Escobar

Started her 911 career in 2018.

Shenika Medlock

Started her 911 career in 2019.

Sarah Christensen

Started her 911 career in 2020.

Melissa Thompson

Started her 911 career in 2021.

Maritza Munoz

Started her 911 career in 2021.

Lauren Johnson

Started her 911 career in 2018.

Kirstin Green

Started her 911 career in 2019.

Joseph Gilbert

Started his 911 career in 2020.

Jose Diaz

Started his 911 career in 2017.

James Griffin

Started his 911 career in 2017.

Jacob Walker

Started his 911 career in 2017.

Gregory Payne

Started his 911 career in 2013.

Breona Wheaton

Started her 911 career in 2021.

Vernadria Davis

Started her 911 career in 2021.

Shelly Hendricks

Started her 911 career in 1997.

Kennetra Dixon

Started her 911 career in 2021.