Mission Statement
To facilitate the delivery of emergency
services with professionalism and integrity, through the
efficient, reliable collection and dissemination of critical
information to the citizens and agencies we serve
Residential Alarm Monitoring through SWRCC
Since 1999, the Southwest Regional Communications Center (SWRCC) has been operating continuously, 24 hours a day, 365 days a year, providing 9-1-1 emergency services in your community.
Now, the SWRCC is expanding its residential alarm monitoring program. This "city service" is offered as a fee-based service, available to every household in its current service area.
Imagine how much time could be saved if your residential alarm was attached directly to your 9-1-1 dispatch center.
This service is offered specifically to residents of Cedar Hill, DeSoto, and Duncanville.
SAVING SECONDS
CAN SAVE LIVES
In the traditional
alarm monitoring model, when your alarm is triggered, the
alarm panel in your home uses the public telephone system
to call a commercial monitoring center, which must then
call the local 9-1-1 center serving your area. With SWRCC
residential alarm monitoring, your alarm panel reports
directly to the SWRCC.
| For MORE INFORMATION
or to CONTACT US | For questions regarding the Alarm Monitoring service, you may call our representative directly at 972.230.5248. |
Residential
Alarm Monitoring
$25 per month
month-to-month/no long-term contract
first 90 days free
After obtaining an alarm permit, contact a licensed service provider to re-program your alarm panel. Your service provider will contact the SWRCC with the appropriate information necessary to activate your account. The service fee is $25.00 per month, and you will be billed. If you need help locating a licensed service provider, please see the Alarm Monitoring FAQ for a list of local providers.