911 Southwest Regional Communications Center (SWRCC)

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The 911 Southwest Regional Communications Center (SWRCC) is a consolidated communications center that currently serves the communities of Cedar Hill, DeSoto and Duncanville. SWRCC seamlessly integrates with the police and fire departments of each city so that there is no loss in the quality of service that the public has come to expect. The dispatch center is located in the City of DeSoto in a building dedicated solely to emergency communications operations.

Mission Statement

To facilitate the delivery of emergency services with professionalism and integrity, through the efficient and reliable collection and dissemination of critical information to the citizens and agencies we serve

Latest NewsThe Southwest Regional Communications Center has completed the redesign of its web site. We hope you find useful information and answers to your questions here. Be sure to consult our FAQ: How Do I? to find answers to the most commonly asked questions.

Important Information If you have placed a call through the SWRCC 9-1-1 service, please take a moment to take our online survey. Thank you for helping us serve you better.

Visit the ICE Your Cell Phone link for more information about how EMTs and your cell phone can help save your life.

Alarm Monitoring Available now, residential and commercial alarm monitoring directly connected to the SWRCC.

For more information explaining how you can take advantage of this service, click here.

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